The Ridgeway Surgery - Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more

Noticeboard

PRACTICE DECISION ON FECKENHAM BRANCH CLOSURE

The practice has reviewed the service we offer at the Branch Surgery and undertaken a consultation on closing it. We appreciate is it a much loved part of village life however we set out our concerns about the building and seeing patients on our own without any other staff to help if needed.

The 26 page report sets out how we consulted and the feedback we had back.

We have decision to apply to close the branch because even with mitigating actions the overall service would not be as safe as seeing patients at the main surgery. Also moving the appointments to the main surgery would make our service more sustainable and increase patient access.To lessen the impact we are fitting a new phone system, expanding routine appointments to Tuesday afternoon and increasing the number of telephone appointments.

We know this will not be a popular decision but we aim to offer a better more flexible service from the main surgery.

Welcome to The Ridgeway Surgery.

We are a small family practice with 5200 patients. The clinical team includes four doctors, two nurses, two health care assistants.

We are committed to providing life long high quality care to the local community including prenatal, childrens and working age care.

We have a vibrant patient group which is helping us be more responsive to the needs of our patients.

New initiatives include increasing our number of appointments, creating "catch up" breaks in the morning surgery and booking appointments online.

Services for the Disabled

Astwood Bank Surgery has level floor access and wheel chair width door ways on the ground floor.

Feckenham Branch Surgery has a series of steps leading up to the front door. Patients who have difficulty are able to attend Astwood Bank Surgery.

Deaf Crystal head sets are available for the deaf. Please ask at reception.

(Site updated 19/02/2019)