PRACTICE DECISION ON FECKENHAM BRANCH CLOSURE

Our application to close the Feckenham Branch Surgery was approved by the local NHS and the last drop in surgery will be on the 24^th April 2019.

We will continue to see patients from Feckenham and outlying villages at the main surgery and home visits for housebound patients will be available as before.

We understand the decision to close the service is an unpopular one however we stand by the compelling reasons we have highlighted during the consultation process.

Looking forward we are focusing on improving the overall service we offer patients. Patients who have rung recently will be aware we have the new modern phone system in place.

We have expanded the appointments available and now have Dr Asif doing a Tuesday afternoon surgery alongside his other sessions. This will offset the appointments we will be losing due to the closure.

Dr Twigg, Dr Meredith and Dr Ali also have sessions and Nazia Nazir our pharmacist is doing telephone and face to face medication reviews Monday to Thursday. Her “pharmacy appointments” can be booked directly by patients.

We will continue to monitor our appointments over the coming months to ensure we have good access and will continue to work with stakeholders and our Patient Participation Group which meets regularly.

If you have any comments please write to us at the surgery or through the comments and suggestions form on our website. www.theridgewaysurgery.co.uk

We plan to develop and add new services in the coming months and will make patients aware via posters and the various local parish magazines.