Noticeboard

To prevent the spread of coronavirus (COVD-19), we are  moving all requests for appointments to a telephone triage system. Please ring us between 08:20 -10:00 am if you need medical advice for acute conditions. After the doctors call, patients who need to be seen in person will be given a face to face appointment at a local hub within Redditch area. Please be advised routine appointments will take longer to address while we deal with the current situation.

Alongside telephone, video, face to face appointment we now have online consultations.

This health advice can be accessed either via https://www.online-consult.co.uk/org/the-ridgeway-surgery   

Or for patients who have an online access, can access it via the "health advice" tab. 

UPDATE TO OUR PRESCRIPTION COLLECTION TIME

From Monday 23rd March

Patients needing to collect routine regular medications from dispensary will be able to collect between the hours of 12pm – 2pm

Please allow at least three days to process your request.

 

pills_boxRepeat Prescriptions

Order your Repeat Prescription Online

These may be requested with 72 working hours notice by:

  • Hand written request either in person or by post.
  • Telephone 01527 -892418 option 4
  • On line repeat request. Please Contact the Surgery for an on line Registration form.  A document will be issued with all the details needed to use the online services.    

The line is manned 10:00-12.00pm  Mon - Fri.

We will only accept repeat request by phone during these hours from 13.02.19.

If your doctor or practice pharmacist has asked you to make an appointment to review your medication please book this a few weeks before your next prescription is due.

Dispensing patients are asked to collect their prescription in the afternoon on the day that the 48 hours (excluding weekends and Bank Holidays) is reached or at any time during dispensary hours following that. Any problems please telephone the surgery.

Prescription Collection Table

UPDATE TO OUR PRESCRIPTION COLLECTION TIME

From Monday 23rd March

Patients needing to collect routine regular medications from dispensary will be able to collect between the hours of 12pm – 2pm

 Please allow three days to process your request.

We apologise for the inconvenience this may cause.

Dispensary

The Surgery can only dispense to patients in a rural area who do not have a chemist within a 1 mile radius of their home address.

 

Dispensary Opening Times

 

 

                          

Monday

8:30 - 13:00

14:00 - 18:30

Tuesday

8:20 - 12:00

1400 -1700

Wednesday

8:30 - 13:00

14:00 - 18:30

Thursday

8:30 - 13:00

14:00 - 18:30

Friday

8:30 - 13:00

14:00 - 18:30

Weekend

closed

 
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