Noticeboard

UPDATE TO OUR PRESCRIPTION COLLECTION TIME

Patients needing to collect routine regular medications from dispensary will be able to collect during the following times:

 

12pm – 5pm on Mon, Wed, Thurs, Fri

12pm-2pm on Tuesdays

Any patient struggling to collect during these times can speak to our Dispensary team to arrange an alternative time that suits them. Please allow at least three days to process your prescription request.

 

To prevent the spread of coronavirus (COVD-19), we are  moving all requests for appointments to a telephone triage system. Please ring us between 08:20 -10:00 am if you need medical advice for acute conditions. After the doctors call, patients who need to be seen in person will be given a face to face appointment at the surgery.

Alongside telephone, video, face to face appointment we now have online consultations.

This health advice can be accessed either via https://www.online-consult.co.uk/org/the-ridgeway-surgery   

Or for patients who have an online access, can access it via the "health advice" tab. 

 

Please note: Surgery will remain closed on the Bank holiday – Monday 25th May 2020

Opening Times

The practice premises are open daily between 8:20am - 6:30pm.

Surgeries are generally held at the following times:

black_clock

 MorningAfternoon
Monday8:20 - 13:0014:00 - 18:30
Tuesday8:20 - 12:30

14:00 - 1700

1700- 18:30 (tel -01527892418 and select option 1))

Wednesday8:20 - 13:0014:00 - 18:30
Thursday8:20 - 13:0014:00 - 18:30
Friday8:20 - 13:0014:00 - 18:30
Weekendclosed

 

Extended Access Appointments

 

In addition to the practice’s normal opening hours, and additional surgery opening times as stated above, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across Redditch and Bromsgrove. GP practices are working together to provide extended access appointments to our patients. This means that your extended access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only. These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an extended access appointment and our receptionists will help you to find a convenient appointment.

 

 

 

 
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