Noticeboard

To prevent the spread of coronavirus (COVD-19), we are  moving all requests for appointments to a telephone triage system. Please ring us between 08:20 -10:00 am if you need medical advice for acute conditions. After the doctors call, patients who need to be seen in person will be given a face to face appointment at a local hub within Redditch area. Please be advised routine appointments will take longer to address while we deal with the current situation.

Alongside telephone, video, face to face appointment we now have online consultations.

This health advice can be accessed either via https://www.online-consult.co.uk/org/the-ridgeway-surgery   

Or for patients who have an online access, can access it via the "health advice" tab. 

UPDATE TO OUR PRESCRIPTION COLLECTION TIME

From Monday 23rd March

Patients needing to collect routine regular medications from dispensary will be able to collect between the hours of 12pm – 2pm

Please allow at least three days to process your request.

 

black_telephoneTelephone Consultations

Doctors can give advice over the telephone.

Our receptionists are given strict instructions to avoid interrupting surgeries unless the problem is urgent.

Sometimes the receptionist can deal with a query so you will be asked about the nature of your request.

The best time to ring is between as early as possible and make sure your contact details are upto date.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website