Noticeboard

UPDATE TO OUR PRESCRIPTION COLLECTION TIME

Patients needing to collect routine regular medications from dispensary will be able to collect during the following times:

 

12pm – 5pm on Mon, Wed, Thurs, Fri

12pm-2pm on Tuesdays

Any patient struggling to collect during these times can speak to our Dispensary team to arrange an alternative time that suits them. Please allow at least three days to process your prescription request.

 

To prevent the spread of coronavirus (COVD-19), we are  moving all requests for appointments to a telephone triage system. Please ring us between 08:20 -10:00 am if you need medical advice for acute conditions. After the doctors call, patients who need to be seen in person will be given a face to face appointment at the surgery.

Alongside telephone, video, face to face appointment we now have online consultations.

This health advice can be accessed either via https://www.online-consult.co.uk/org/the-ridgeway-surgery   

Or for patients who have an online access, can access it via the "health advice" tab. 

 

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Most morning appointments with the doctor are book on the day while most afternoon appointments can be booked upto 3 months ahead. All patients with an urgent medical problem will be seen on the day. If you do not feel you need to be seen you can leave a message with receptionist and we will get back to you.

There are also Nurse appointments, Health Care Assistant and blood test appointments.

Routine appointments are available to book online as well. To register for online services please contact the Practice.

The GP appointments are generally 10 minutes if you have more than one issue to discuss please make it clear to the doctor at the beginning of the appointment so that everything is covered.

Bank Holidays

Please phone the NHS Service Tel No: 111

Keeping or cancelling appointments

We ask patients to inform reception if they no longer need a booked appointment. There is always a patient who can take that appointment even if it’s at short notice.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website