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Noticeboard

PRACTICE DECISION ON FECKENHAM BRANCH CLOSURE

The practice has reviewed the service we offer at the Branch Surgery and undertaken a consultation on closing it. We appreciate is it a much loved part of village life however we set out our concerns about the building and seeing patients on our own without any other staff to help if needed.

The 26 page report sets out how we consulted and the feedback we had back.

We have decision to apply to close the branch because even with mitigating actions the overall service would not be as safe as seeing patients at the main surgery. Also moving the appointments to the main surgery would make our service more sustainable and increase patient access.To lessen the impact we are fitting a new phone system, expanding routine appointments to Tuesday afternoon and increasing the number of telephone appointments. 

We know this will not be a popular decision but we aim to offer a better more flexible service from the main surgery.

 

pills_boxRepeat Prescriptions

Order your Repeat Prescription Online

These may be requested with 48 working hours notice by:

  • Hand written request either in person or by post.
  • Telephone 01527 -892100.
  • On line repeat request. Please Contact the Surgery for an on line Registration form.  A document will be issued with all the details needed to use the online services.    

The line is manned 8.30am -1.00pm  Mon, Wed, Thu and Fri. On Tue it is manned 8.30am to 11.30am.

We will only accept repeat request by phone during these hours from 18-11-2013.

If your doctor has asked you to make an appointment to review your medication please book this a few weeks before your next prescription is due.

Dispensing patients are asked to collect their prescription in the afternoon on the day that the 48 hours is reached or at any time during dispensary hours following that.

 

Prescription Collection Table

 

Requests made before 1.00 pm on                    Non Dispensing    Dispensing
MondayWeds amWeds pm
TuesdayThurs amThurs pm
WednesdayFri amFri pm
ThursdayMon amMon pm
FridayTue amTue am

Dispensary

The Surgery can only dispense to patients in a rural area who do not have a chemist within a 1 mile radius of their home address.

 

Dispensary Opening Times

 

 

                          

Monday

8:30 - 13:00

14:00 - 18:30

Tuesday

8:20 - 12:00

closed

Wednesday

8:30 - 13:00

14:00 - 18:30

Thursday

8:30 - 13:00

14:00 - 18:30

Friday

8:30 - 13:00

14:00 - 18:30

Weekend

closed

 
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