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Noticeboard

PRACTICE DECISION ON FECKENHAM BRANCH CLOSURE

The practice has reviewed the service we offer at the Branch Surgery and undertaken a consultation on closing it. We appreciate is it a much loved part of village life however we set out our concerns about the building and seeing patients on our own without any other staff to help if needed.

The 26 page report sets out how we consulted and the feedback we had back.

We have decision to apply to close the branch because even with mitigating actions the overall service would not be as safe as seeing patients at the main surgery. Also moving the appointments to the main surgery would make our service more sustainable and increase patient access.To lessen the impact we are fitting a new phone system, expanding routine appointments to Tuesday afternoon and increasing the number of telephone appointments. 

We know this will not be a popular decision but we aim to offer a better more flexible service from the main surgery.

 

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

englandEnglishUrduUrdu
albaniaAlbanianindiaHindi
egyptArabiclithuaniaLithuanian
bulgariaBulgarianpolandPolish
chinaChinese (Cantonese)portugalPortuguese
chinaChinese (Mandarin)spainSpanish
russiaRussianFrenchFrench
TurkishTurkishPunjabiPunjabi
GujeratiGujeratiSomaliSomali
CroatianCroatianBengaliBengali

 

 
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