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Noticeboard

PRACTICE DECISION ON FECKENHAM BRANCH CLOSURE

The practice has reviewed the service we offer at the Branch Surgery and undertaken a consultation on closing it. We appreciate is it a much loved part of village life however we set out our concerns about the building and seeing patients on our own without any other staff to help if needed.

The 26 page report sets out how we consulted and the feedback we had back.

We have decision to apply to close the branch because even with mitigating actions the overall service would not be as safe as seeing patients at the main surgery. Also moving the appointments to the main surgery would make our service more sustainable and increase patient access.To lessen the impact we are fitting a new phone system, expanding routine appointments to Tuesday afternoon and increasing the number of telephone appointments. 

We know this will not be a popular decision but we aim to offer a better more flexible service from the main surgery.

 

child_plasterAppointments

Astwood Bank

Most morning appointments with the doctor are book on the day while most afternoon appointments can be booked upto 3 months ahead. All patients with an urgent medical problem will be seen on the day. If you do not feel you need to be seen you can leave a message with receptionist and we will get back to you.

There are also Nurse appointments, Health Care Assistant and blood test appointments.

Some doctor appointments can be made online. To register for online services please contact the Practice.

The GP appointments are generally 10 minutes if you have more than one issue to discuss please make it clear to the doctor at the beginning of the appointment so that everything is covered.

Feckenham Branch Surgery

Offers a drop in service between 1415 and 1530hours on Wednesday and Friday for the residents of Feckenham, Bradley Green, Dormston, Inkberrow and surrounding villages.

This is a limited service and may not be covered when doctors are away.

Bank Holidays

Please phone the NHS Service Tel No: 111

Keeping or cancelling appointments

We ask patients to inform reception if they no longer need a booked appointment. There is always a patient who can take that appointment even if it’s at short notice.

 
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