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Noticeboard

PRACTICE DECISION ON FECKENHAM BRANCH CLOSURE

The practice has reviewed the service we offer at the Branch Surgery and undertaken a consultation on closing it. We appreciate is it a much loved part of village life however we set out our concerns about the building and seeing patients on our own without any other staff to help if needed.

The 26 page report sets out how we consulted and the feedback we had back.

We have decision to apply to close the branch because even with mitigating actions the overall service would not be as safe as seeing patients at the main surgery. Also moving the appointments to the main surgery would make our service more sustainable and increase patient access.To lessen the impact we are fitting a new phone system, expanding routine appointments to Tuesday afternoon and increasing the number of telephone appointments. 

We know this will not be a popular decision but we aim to offer a better more flexible service from the main surgery.

 

General Data Protection Regulation

General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed, kept safe and the legal rights that you have in relation to your own data.  The regulation applies from 25 May 2018.

The Ridgeway Surgery keeps medical records confidential and complies with the General Data Protection Regulation.

We hold your medical record so that we can provide you with safe care and treatment.

 

We will also use your information so that this practice can check and review the quality of the care we provide. This helps us to improve our services to you.

For further information, please read our Privacy Notice

Patient Privacy Notice

Privacy Notice for Children



 
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